FiveArc Support

Questions, problems or feedback? Email phisarys911@gmail.com and include your iPhone model and iOS version if something isn’t working.

Common questions

I forgot my password. On the sign-in screen, type your email, then tap Forgot your password?. A reset link arrives by email. Check your spam folder too.

How do I connect Apple Health or Apple Watch? In the iPhone app, open Fitness and tap Connect Apple Health, then allow access to workouts. Workouts recorded by Apple Watch are imported automatically from then on.

Workouts aren’t showing up from Apple Health. On your iPhone, open the Health app, tap your profile picture, then Apps under Privacy, choose FiveArc, and make sure Workouts is turned on. Then tap Sync now in FiveArc’s Fitness section.

How do I delete my account? Open Profile, tap Delete account, then tap again to confirm. Your profile, photo and all entries are deleted. If you can’t sign in, email us from the address on your account and we’ll delete it for you.

Is my data private? Yes. See the Privacy Policy.

FiveArc is a personal tracking tool for general wellness and does not give medical, dietary or fitness advice.